More Than Just IT

Cyber threats don’t wait. Neither should your IT support.

4.7

When a server goes down or your systems lock up, time isn’t just money—it’s stress, delays, and unhappy clients.

That’s why we answer the phone in under 30 seconds, every single time. We’ll even throw in a free FortiGate firewall and Aruba access point — fully installed, no catch.

No long waits. No finger-pointing between vendors. Just fast, simple, and reliable support that keeps your team moving.

30-second response

Live phone support that picks up before your coffee cools.

90-day guarantee

Risk-free onboarding with a full refund if you're not happy.

Numbers that matter

30-second

Call response

10-minute

Ticket resolution

100%

Vendors handled

90%

Retention rate

Our Story, Your Advantage

How it all started

We didn’t start with a fancy office or a team of dozens. Just one small group who hated seeing businesses get burned by bad IT, long wait times, and surprise bills.

We knew there had to be a better way—so we built Netcotech.

Our team serves one small business at a time, with real answers and real people who pick up when it matters most.

Our values

What we believe in

We fix problems fast. We speak plainly. And we treat your business like it’s ours.

Services

Expertise

We only use trusted, branded cybersecurity tools, not knockoffs. Our technicians are certified and experienced, and they’re always learning.

01

Speed

Most problems are fixed on the first call. If we can’t solve it immediately, we’ll keep you updated every step of the way.

02

Transparency

No confusing tech talk. No hidden fees. You’ll always know what’s happening, what it costs, and why it matters.

03

Quality IT

We deliver enterprise-level IT without the fluff. From backups to security, everything we offer is designed to keep your business running smoothly.

04

Your IT Dream Team

The people we love working with

We focus on companies with 8–40 employees because it lets us offer personal service with big-league results.

Small to medium-sized businesses in Canada

Insurance brokers, healthcare clinics, and law firms

Construction and manufacturing companies

Edmonton-based teams who value real and fast support

Testimonials

What businesses are saying about us

Working with Netcotech has really changed the way we handle our IT operations. It has been nice having peace of mind knowing that their managed IT services monitor systems 24/7 and any issues are addressed before they become problems. Highly recommend !

Jenifer Nasr

I have worked with several IT companies over the years, and Netcotech is hands-down the best so far. Their response time is quick, and they always find a solution that works long-term.Highly recommend!

Ruwaid Alalchi

We needed to upgrade our cybersecurity systems and Netcotech delivered above our expectations. They explained complex things in simple terms and made us feel completely secure moving forward.

Drew Anderson

Developer at MSP

What we achieved over the years

Our certifications and credentials

Here’s the proof that we’re serious about your security and your success.

IT That Works as Hard as You Do

How we support your business today—and where we’re going

We’re not here to sell you more tech. We’re here to help you make sense of it, secure it, and keep your business moving without stress.

Whether cybersecurity, data protection, or making sure someone picks up the phone—our job is to take the pressure off you.

And when you grow, we grow with you. From our risk-free 90-day onboarding to price-match guarantees and fully managed support, we’re building the kind of MSP we’d want for ourselves.

The People Behind Your Tech

Meet the team

Your IT should feel like an extension of your team—and that starts with ours.

Ready to talk to a team who gets it?

You won’t wait long. We’ll answer in under 30 seconds and start fixing your problem right away. Let’s chat.