IT support that puts people first

We help Melbourne businesses run smoother with fast, friendly IT support that’s always one step ahead. No more waiting, no more surprises.

Results that matter

98%

CSAT response

15 minutes

Average response

24/7

IT support

90 days

Onboarding time

Why we started Acclaim IT

After years working hands-on as a senior systems engineer, I saw too many small and mid-sized businesses left behind. They wanted the same structure, security, and care as the big guys, but most IT providers just patched things up and moved on.


Growing up around my dad’s business, I learned early the value of taking ownership and building trust. That’s what inspired me to start Acclaim IT over 28 years ago. I wanted to create a business that treats clients like people, not tickets.


Today, our team brings enterprise-level IT, proactive support, and a security-first mindset to every client. We help you run your business with confidence and room to grow.

What we stand for

Our values guide every job, call, and decision.

Speed with purpose

We act fast, but we never cut corners. Every response is focused on solving your problem the right way, first time.

Customer first

Your needs always come first. We listen, we care, and we treat your business like our own.

Deliver quality

We take pride in our work. Every solution is built to last and every detail matters, no matter how small.

Continuous improvement

We never settle. We’re always learning, finding new ways to help your business work better and stay ahead.

Who we help best

We support growing Melbourne businesses who need quick, reliable IT and real partnership. Your work matters, so our work does too.

  • 20 to 100 users

  • Melbourne and surrounds

  • Trade, retail, healthcare, professional services

  • Manufacturing, logistics, education, hospitality

What our clients say

Journey with our clients as they share their stories of transformation and success, all facilitated by our dedicated IT support.

55commodore

"Our organisation was having huge issues with Microsoft OneDrive. Files were duplicating and even going missing. Leon and the team rectified all issues and things have been running smooth since."

Robert Xu

"The IT service speed for medium priority items can be resolved in a day. The staff are approachable."

Kate Ficker

"We are very happy with the service provided by Acclaim IT. They are responsive and knowledgeable."

Simon Taylor

"We’ve had a really positive experience with Acclaim IT. Clear communication, solid advice, and no surprises. Highly recommended."

The future of IT support

We’re here for the long haul. Our certified team keeps your business running with proactive support, smarter systems, and real people who care. We help you work better, not just fix problems.


We’ll keep finding ways for tech to make your life easier, from AI to cloud to hands-on help. You can count on us for fast answers and a partnership that grows with you.

Meet our CEO

Meet the brain behind Acclaim IT, who treats your business like his own and always has your back.

01
Leon Caldis
CEO/Founder

Discover better IT today

Let’s chat about your needs. Reach out today and talk to a real IT expert who cares about your business.