IT Support That’s Always On
24/7 Managed IT Services
Your business deserves IT that just works. That’s why we provide managed services that are fast, reliable, and fully handled—so you can focus on growth.
Fixes in Minutes, Not Days
Managed IT done better - faster, friendlier, and fully covered
One Team for All Your Tech
Less noise, more control over your IT
Most businesses struggle with clunky support systems, late fixes, or vendors who don’t talk to each other. That’s where our managed IT services come in.
With our team handling your network, updates, and access control—plus vendor calls, patches, and maintenance—you get smooth operations with less stress.
And with a free on-site engineer for the first 6 months and onboarding that’s truly risk-free, there’s nothing to lose.
Call. Click. Problem Solved.
How we manage IT so you don’t have to
From the second your business calls, help is already on the way—typically under 30 seconds. Tickets and emails are answered in minutes.
Our team handles every support call, patch, and third-party issue on your behalf. It’s this consistent support that’s helped retain over 90% of our clients.
With our 24/7 monitoring and proactive maintenance, your systems stay in check before problems start.
What we provide
Managed IT, with no shortcuts or surprises
Talk to an IT expert today
Got 8 to 40 employees? With calls answered in 30 seconds and fixes delivered in 10 minutes, it’s support that respects your time.
FAQs
Frequently asked questions
1. What are the benefits of Netcotech’s 24/7 managed IT services in Edmonton?
With our 24/7 managed IT services in Edmonton, your business gets constant monitoring and around-the-clock protection. Issues are detected and resolved fast—even outside working hours—so your systems stay available, secure, and productive.
You won’t have to worry about downtime or unexpected problems popping up overnight. It’s reliable IT support that works while you sleep.
2. What is included in your managed IT support services?
Our managed IT support services typically include help desk access, patch management, vendor coordination, system monitoring, and proactive maintenance. You also get security tools and access control solutions.
With our service, you can expect fast responses, first-call resolution, and real-time status tracking that makes your day-to-day simpler.
3. What makes our 24/7 managed IT services in Edmonton better than others?
Not every service is built the same. What sets our 24/7 managed IT services in Edmonton apart is how quickly we respond, how much we include in the base cost, and how transparent we are.
We pick up in under 30 seconds, offer a price match guarantee, and include on-site engineering support at no cost for the first 6 months.
4. How do managed IT service providers handle vendor communication?
Most managed IT service providers promise vendor support, but few take full ownership.
We handle 100% of your third-party support calls, licensing issues, and tech coordination so you don’t waste time stuck between companies. It’s one less thing on your plate—and one more reason clients stay with us.
5. Can I get managed IT services near me without long-term contracts?
Yes, you can. When you’re looking for managed IT services near you, it’s important to find a provider that offers flexibility.
We offer a 90-day, no-risk onboarding period with no penalties for walking away. That gives you time to test the service without pressure.
6. Are managed IT support services scalable for small businesses?
Absolutely. Managed IT support services are ideal for growing businesses. You don’t need to hire a full-time team to get full-time support.
As your business changes, your support scales with you—without the burden of managing multiple vendors or tools on your own.